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Privacy Protected

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: March 2026

1. Introduction

Monidose Oy ("we", "us", or "our") operates the MoniDoseQMS platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Monidose Oy

Address

Turuntie 3, 37830 Akaa

Finland

Business ID

Y-tunnus: 3478744-6

Email

info@monidoseqms.com

3. Information We Collect

AInformation You Provide

  • Contact information (name, email address, phone number, company name)
  • Account registration information
  • Communication records when you contact us
  • Information submitted through forms on our website

BInformation Collected Automatically

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information for:

Providing and maintaining our services
Processing your requests and inquiries
Sending administrative information
Marketing communications (with consent)
Improving our website and services
Compliance with legal obligations
Protecting our rights and preventing fraud

6. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Regulatory authorities when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under GDPR, you have the following rights:

1

Right of Access

Request copies of your personal data

2

Right to Rectification

Request correction of inaccurate data

3

Right to Erasure

Request deletion of your data

4

Right to Restrict Processing

Request limitation of processing

5

Right to Data Portability

Request transfer of your data

6

Right to Object

Object to processing of your data

7

Right to Withdraw Consent

Withdraw consent at any time

To exercise these rights, contact us at info@monidoseqms.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Cookies & Tracking Technologies

Cookies are small text files stored on your device when you visit a website. We use them to make our site function correctly and to understand how visitors interact with it. Below is a transparent breakdown of every cookie and tracking technology we use.

Essential Cookies

These are strictly necessary for the website to function. They cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences or filling in forms.

  • Your cookie consent preference — remembers whether you accepted all cookies or essential only, so the banner does not reappear
  • Form state — temporarily holds data while you fill in the contact or demo request forms

We do not use session cookies, authentication cookies, or any cookies that identify you personally on this website.

Analytics

We use Vercel Web Analytics to understand how visitors use our site. Vercel Analytics is privacy-friendly by design:

  • It does not use cookies or browser storage
  • It does not collect personal data or IP addresses
  • It does not track users across websites or sessions
  • It is fully compliant with GDPR, CCPA, and PECR without requiring consent
  • Data is aggregated and anonymised — we see page views and referrers, not individuals

Analytics data is only collected when you have accepted "all" cookies via our consent banner, even though Vercel Analytics does not technically require consent.

Third-Party Services

Our site loads resources from the following third-party services. These services may set their own cookies according to their own privacy policies:

ServicePurposePrivacy Policy
Google FontsLoads the Inter typefaceGoogle Privacy Policy
Vercel Blob StorageHosts video guide filesVercel Privacy Policy

Managing Your Preferences

You can change your cookie preferences at any time:

  • Clear your browser's localStorage to reset the cookie consent banner
  • Use your browser's built-in cookie settings to block or delete cookies
  • Most browsers allow you to refuse all cookies, but this may affect site functionality

We do not sell your personal data to any third party. We do not use advertising cookies or marketing trackers. For questions about our cookie practices, contact us at info@monidoseqms.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Address

Turuntie 3, 37830 Akaa, Finland

Data Protection Authority

You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi) if you believe your rights have been violated.