GDPR Compliant

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2025

1. Introduction

Monidose Oy ("we", "us", or "our") operates the MoniDoseQMS platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Monidose Oy

Address

Turuntie 3, 37830 Akaa

Finland

Business ID

Y-tunnus: 3478744-6

Email

qms@monidose.fi

Phone

+358 50 547 2782

3. Information We Collect

AInformation You Provide

  • Contact information (name, email address, phone number, company name)
  • Account registration information
  • Communication records when you contact us
  • Information submitted through forms on our website

BInformation Collected Automatically

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information for:

Providing and maintaining our services
Processing your requests and inquiries
Sending administrative information
Marketing communications (with consent)
Improving our website and services
Compliance with legal obligations
Protecting our rights and preventing fraud

6. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Regulatory authorities when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under GDPR, you have the following rights:

1

Right of Access

Request copies of your personal data

2

Right to Rectification

Request correction of inaccurate data

3

Right to Erasure

Request deletion of your data

4

Right to Restrict Processing

Request limitation of processing

5

Right to Data Portability

Request transfer of your data

6

Right to Object

Object to processing of your data

7

Right to Withdraw Consent

Withdraw consent at any time

To exercise these rights, contact us at qms@monidose.fi

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Address

Turuntie 3, 37830 Akaa, Finland

Data Protection Authority

You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi) if you believe your rights have been violated.